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February 28, 2005

Declan McCullagh on True.com

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Posted by Dave Evans

Declan McCullagh, who covers poli-tech, writes about True.com on News.com.

Hightlights:

A California bill introduced last week covers any Web site offering "compatibility" or "social referral services"--a sweeping definition that encompasses everything from high-school reunion site Classmates.com to a matchmaking site for a tennis doubles tournament. Under the California proposal, social referral services Friendster.com and Google's Orkut.com would be on the hook for fines of millions of dollars a day if they declined to post a warning similar to the one above on California members' ads or profiles. The proposed Michigan law, which cleared the state House but died in the Senate, similarly regulates companies providing "social referral services primarily through the Internet."

Match.com spokeswoman Kristin Kelly:

They're trying to legislate their business model, and quite frankly it's a weak business model, It would be just as easy to argue that True.com should be required to post labels on each page: "WARNING: TRUE.COM'S BACKGROUND SEARCHES WILL NOT IDENTIFY CRIMINALS USING FAKE NAMES. AND THE COST TO RUN THEM MAY BE PASSED ON TO YOU."

According to CEO Herb Vest, True.com now boasts 2.3 million members and is growing by 8,000 to 10,000 new members per day.

Comments (0) + TrackBacks (0) | Category: Safety

Spark Networks names media veteran Martial Chaillet to Board

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Posted by Dave Evans

Spark Networks has announced the appointment of Martial Chaillet, Founder and Chairman of MediaWin & Partners, to its Board of Directors. Chaillet also joined the board of InfoSearch 3 days ago. InfoSearch Media is a leading provider of content based, cost-effective search engine marketing services, maintaining a network of over 200 professional writers that contribute to its online network of informative content leveraged to generate highly qualified traffic for its clients. More proof that Spark is preparing another run at the old IPO gauntlet. I wonder if there is any link between the two companies.

From n-tv.de:

MediaWin, a Geneva, Switzerland-based private investment firm, primarily focuses on investments in media and media-related companies around the world. Prior to founding MediaWin, Mr. Chaillet was Senior Vice President and Global Portfolio Manager of Capital Research and Management, the mutual fund arm of The Capital Group, one of the world’s largest financial institutions. At The Capital Group, where he spent thirty years, Mr. Chaillet was also responsible for global research for media and entertainment companies, as well as telecom services and equipment companies.

Comments (1) + TrackBacks (0) | Category: Dating Site

February 25, 2005

Sean Hannity starts red state dating site

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Posted by Dave Evans

Hannity, a conservative talk show host on Fox News, has launched Hannidate 2005:

So, where do like minded conservative people meet each other? On Hannity.com, naturally! Check out other profiles or submit your own and let the sparks fly! ...Welcome to Hannidate 2005, where you may find your perfect match through Hannity style romance.

Comments (0) + TrackBacks (0) | Category: Dating Site

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Posted by Dave Evans

Sponsorship: Did you know Online Dating Insider is read by top entrepreneurs, executives, funders and followers in the online dating industry? We're part of Corante, a network of thought leaders and industry insiders covering the social networking, dating and many other leading-edge industries.Email to learn about sponsorship opportunities.

Consulting: We're working with many companies primarily looking to enter into, or offer existing services to, online dating companies. Email me to learn more about how we can help your company navigate the most active and exciting space in the internet today.

Newsletters: Stay on top of breaking news by adding your email address to our low volume email list (2-3 special alerts a month on average). You will also start receiving the weekly digest-style version containing the top stories of the week, special features and additional sponsorships.

Comments (0) | Category: sponsor

February 24, 2005

Dating industry job openings

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Posted by Dave Evans

You can tell a lot about an company and to some extent an industry by scanning current job openings. Periodically I pull together a short list of job opportunities in the online dating industry from Monster and HotJobs.

Match.com (15 openings)
Lavalife (3 openings)
ChristianCafe (1 opening)
Yahoo! Personals (9 openings)
Spark Networks (3 openings)
MarketRange (PerfectMatch) (3 openings)

Comments (0) + TrackBacks (0) | Category: Jobs

Match Mobile growing 15% montly

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Posted by Dave Evans

New Media Knowledge had an evening roundtable, an overview of which is here. Interesting stats on MatchMobile American mobile phone usage.

Peter Larsen – CEO, Enpocket:

In his talk on ‘Mobile Communities – The new Blogosphere’ Larsen outlined how mblogging adds mobility and the ability to contribute pictures – posting them to a WAP site or a website. Social interaction was the first reason for the mobile phone; personal expression was the second reason, but it’s now closing in on the first he said, especially with the proliferation of ringtones. Hence what powers the mobile phone is a nexus of personal expression and social interaction and mblogging has now taken off, particularly with the addition of picture content.

Enpocket runs one the larger mobile dating applications in the world, a major client being Match.com. The first thing they did was add location – you can say if you want to search for a person anywhere or in a particular place. Most traffic happens across borders. People in the States tend top use the local option, but people in South East Asia prefer to look for people in other countries in the region. Significantly, there is 60% more interaction regarding people who add their photos. Adding the mblogging function to dating it makes it much more likely you will change and expand your profile information.

Mblogging by itself is not very interesting but as a social application it’s much more interesting. Are mbloggers the same demographic as the web? His mantra had been that dating on the mobile should match / compliment any activity on the web, but it has emerged that Match.com users are older and more suburban, whereas Match Mobile users are urban, younger, of a lower socio-economic base, and (in the US) more from the immigrant population, with Match Mobile growing at a rate of 15% per month.

It’s clear why personal expression is such rich territory – spending $4 on a ring tone is nothing compared to a haircut, a designer jacket, trainers, a mobile phone or a car. The most favoured mobile content applications, according to recent Enpocket research in the UK:

Sharing pictures with friends and family7 – 46%
Making / receiving video calls – 36%
Downloading songs 0- 23%
Video clip of sports highlights – 20%
Text flirting / dating – 16%
Watching movie trailers – 12%
Help in managing a diet – 11%
Celeb news / gossip – 9%

Comments (1) + TrackBacks (0) | Category: Mobile

February 23, 2005

Quote of the day

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Posted by Dave Evans

Redpoint Ventures to invest in MySpace: Geoffrey Yang, VC with Redpoint Ventures, said he is days away from investing in MySpace; "these guys in a sense are trying to be an MTV for the Internet."

Comments (0) + TrackBacks (0) | Category: Blink ›

CGI buys Personals Plus

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Posted by Dave Evans

From Yahoo! News:

CGI Holding Corporation has acquired privately-held Personals Plus, Inc., the owner of several online dating and relationship websites. The acquisition is expected to significantly expand CGI's customer base in the area and to provide synergies between the websites that the combined companies will offer. The Company estimates that Personals Plus will add approximately $1 million per year in pre-tax earnings to the Company, and expects the merger to be immediately accretive to its earnings. The purchase price was $2,262,500 in cash plus 426,244 shares of the Company's restricted common stock. The Company has also issued warrants to purchase an aggregate of 60,000 shares of the Company's restricted common stock at $5.30 per share to the stockholder of Personals Plus.

CGI Holding Corporation also owns Websourced, which in turn owns Cherish.com. I spoke with Cherish GM Steve Winkler a few weeks ago and will share some of our conversation in the near future. CGI is quite an interesting company, up to few years ago was known as North Star Petroleum and also has ties to the adult site biz through their acquistion of Webcapades last summer.

Comments (1) + TrackBacks (0) | Category: Dating Site | Finance

AEwebworks releases aeDating 3.2

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Posted by Dave Evans

AEwebworks has rolled out the latest version of their dating site in a box. From I can tell, the only thing missing is a weblog profile system.

From the press release: Based in Bishkek, Kyrgyzstan, with head in Sydney, Australia AEwebworks is professional software development team specializing solely on dating software. AEwebworks is providing dating software solutions for over 3 years already catering needs of online dating start-ups and established sites. Surprisingly high demand for such solution (AEwebworks currently installs 3 dating sites per day on average) made it possible for AEwebworks to create a dynamic R&D group and establish comprehensive customer support system. aeDating (the most popular product of AEwebworks) now powers over 1200 online dating sites. These numbers vote for the fact that aeDating became an absolute leader in this niche in spite of tough competition and high running costs.

Features:

Speed Dating- Dating 3.2 speed dating module allows you as admin to create speed dating events notifications, time and place of the event, price of a ticket, start and end time of event, assign event manager, manage matchmaking after the event. User interface provides ability to look through open events, buy a ticket online, get id number and after the event provide list of ids that user find most attractive.

New Design - 2 new design templates, new admin panel design and new flash IM design. As the result aeDating 3.2 comes with 8 design templates.

Template Solutions- two templates labelled "Adult Community" and "Flirted Spirits". "Adult Community" Template is a ideal solution for softcore adult community website. This template features all functionality of aeDating including speed dating module part. "Flirted Spirits" Template is a main template for teenagers and youngsters dating community.

Flash-based IM: AEwebworks Dating software and UserPlane have concluded an exclusive agreement according to which, AEwebworks will not integrate any other cam software and in return UserPlane will provide its basic package for AEwebworks clients for 50$ per month.
(from Userplane) comes with new design that allows previewing of user profile thumbnail picture. Thumbnail picture is also clickable and leads to user profile details. This way user can see details of another user that he communicates with.

Enhanced Functionality. These functions make aeDating 3.2 spicy. Friends List adds network capability to dating site powered by aeDating. Now, users can create your own friends list and see friends list of your friends. Guestbook allows users to comments on each other verifying one another. Finally, Registration Security Images prevents dating sites from spam scripts and make automatic registration impossible.

In addition, aeDating 3.2 support recurring billing from paypal, new 2checkout payment provider, vBulletin and flashBB forums solutions free integration, zodiac signs, confirmed user email notification for admin and search by id, email and nickname for site admin.

Comments (0) + TrackBacks (0) | Category: Technology

Lycos launching meta-dating site

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Posted by Dave Evans

What a year for Lycos. Bought by Daum, then Matchmaker was put on the block for $2 Million, which no one seems willing to pay, and now they have decided to become a "personal communications hub." Next up for Lycos, a dating search engine. Lycos Dating Search enables users can search through multiple dating systems at once to try finding a more appropriate person.

From ClickZ:

The service will use a paid inclusion revenue model, charging the dating firms on a click or acquisition basis. Lycos hinted this might be just the first of a series of niche meta-search applications it is readying. Currently, Lycos has signed up True.com, Tickle.com, its own Matchmaker.com and smaller sites like iMatchup.com and LoveAccess. Users of the Lycos Dating Service can see member profiles without themselves first registering with the service.

Lycos Dating Search users can search and view profiles and photos for free on sites like iMatchup.com, LoveAccess, Tickle.com, True.com, and Lycos-owned Matchmaker.com. Users can view unlimited profiles on these sites without registering for sites. Only active or recent profiles, and profiles with photos, are displayed.

Lycos is again focusing on search applications after its former parent company Terra Lycos last year tried to remake the firm in the model of a then-trendy social network, but its new Korean buyer, Daum Communications, this summer reset the corporate strategy to refocus on search. It even plans to bring back Lycos's early mascot, a retrieving dog, and the tagline "Go get it."

The idea of driving traffic to dating sites has merit. This is not a new idea. GooDate has been trying out the concept of meta-search for at least a year and several other sites have already come and gone. I even own a few urls related to the concept.

Lycos has deals with sites who are struggling, representing only a few hundred thousand active members. Millions of stale profiles don't mean anything unless you know how to convert them, which the industry hasn't figured out how to do, yet. They are competing for keyword prices against their own partners, which doesn't make sense. Talk about a risky strategy.

Comments (0) + TrackBacks (0) | Category: Dating Site

Perfectmatch.com gives away 1 million memberships

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Posted by Dave Evans

Remember way back last month when I that PerfectMatch would be a part of a Dr. Phil TV special? Turns out that PerfectMatch offered one million free memberships during the show. Supposedly over 90 percent of those who took advantage of giveaway were women. How many people actually took them up on the offer? 90% of 250 people would have been a waste of time. 90% of 250,000 would have been an amazing feat. So what were the real numbers?

I see that the PerfectMatch price is now $59.95 per month. That is the absolute stratosphere for basic internet introduction services, which is what I've started calling dating sites, because let's face it, people don't date on the site, it facilitates an introduction.

PerfectMatch has created an additional web address, tryperfectmatch.com. It's put together in a strange fashion. They lead in with a superbowl analogy, which is stale by now. Next, they continue to pit themselves against Eharmony, which I think is a bad move for a number of reasons. The founder of PerfectMatch already sold Kiss.com and udate.com to Match for $150 million, why in the world is he trying to go back to the table for seconds so late in the game? And why is he positioning PerfectMatch as the David in the David vs. Goliath battle they are trying to start with Eharmony? The logic behind this move is out there, somewhere.

PerfectMatch goes on the attack pointing out well-documented Eharmony "matching deficiencies and their exclusionary practices." Then they go into how scientific DUET is, which they compare to Eharmony's "generic profiler" and they don't stop there, making sure to mention that Dr. Neil Clark Warren is a Christian author. PerfectMatch has pulled off the gloves and is starting to punch closer to the belt than any dating site to date.

I can imagine Eharmony lobbing a salvo back at PerfectMatch along the lines of "PerfectMatch, for atheists by, atheists."

Comments (0) + TrackBacks (0) | Category: Dating Site

Spam comments

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Posted by Dave Evans

The blog is peppered with hundreds of bogus spam comments. I've hired a team of trained monkey's with Tasers to hunt them down and make their lives miserable.

Comments (1) + TrackBacks (0) | Category: Blink ›

Toronto's Lemontonic getting sweeter

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Posted by Dave Evans

Scott Rogers launched Toronto-based LavaLife's web business and then like most entrepreneurs, got bored. His next venture, Lemontonic, integrates MSN messenger with the usual dating site features. $5.4 million in private placements later, Lemontonic 2.0 was released on Feb. 21. A few weeks ago I spoke with Business Edge about Lemontonic. We talked about the role IM clients play in dating sites, the huge opportunities for a custom branded IM clients, and that we're glad they didn't call is Orangetonic.

Comments (2) + TrackBacks (0) | Category: Dating Site | Research | Technology

More V-day trafffic stats

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Posted by Dave Evans

Valentine's Day-related Web sites gained visitors in January and early February, according to Feedback Research. For example, online personals sites like Match.com and Yahoo! Personals were viewed over 29 million times by GAIN Network users between December 28, 2004 and February 7, 2005, with the average viewer coming back 7.45 times and spending over 40 minutes online. CupidJunction.com had an increase in traffic of 43%, while eHarmony.com experienced a 24% increase in traffic.

Comments (0) + TrackBacks (0) | Category: Research

February 22, 2005

Friendster ties with eharmony

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Posted by Dave Evans

Emails to Friendster about their ties to Eharmony and by association Focus on the Family are being answered by Friendster customer service reps who call the well-publicized partnership with Eharmony a "rumor and a hoax".

Comments (1) + TrackBacks (0) | Category: Blink › | eharmony

Redneck & single

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Posted by Dave Evans

Being from Puritanical New England, I cannot profess to grok the whole redneck thing. However, the folks at Redneck and Single seem to think there is a niche for rednecks who want to meet other rednecks. The profile is tweaked to represent it's constituents. For example, under ethnicity, the only two selection are Redneck and White and Redneck and Other. Under children, one option is Shucks Maybe. They should have resisted the tired stereotypes and branded it on a NASCAR theme like RaceFansconnect.

Created by North Carolina freelance writer Kevin McIntosh:

When a Billy Ray moves from his hometown to a huge city such as Atlanta, he no longer has his Aunt Betty Jo around to introduce him to a Tammy Jo or a Tina Rae. The absence of those fix-ups is a threat to the perpetuation of the redneck culture.

Comments (0) + TrackBacks (0) | Category: Dating Site

Dating sites traffic uptick prior to V-Day

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Posted by Dave Evans

Claria Corporation, which used to be called Gator, has a subsidiary called FeedBack Research, that put out some statistics on Valentine's Day:

Surfers looking for gift ideas and potential lovers online contributed to significant spikes in traffic for sites in the 4 weeks leading up to the holiday:

-- ProFlowers.com experienced a +418% increase in traffic;
-- RedEnvelope.com's traffic increased by +122% and;
-- Bluenile.com had a +128% increase.
-- Dating sites also saw an increase in traffic: CupidJunction.com had a +43% increase in the weeks leading up to the holiday and eHarmony.com had a +24% jump.

Other domains with large increases were: 1800flowers.com (+414%), Diamond.com (+120%) and Avon.com (+91%).

Comments (0) + TrackBacks (0) | Category: Marketing | Research

Choicepoint exposes soft underbelly

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Posted by Dave Evans

Choicepoint is now saying that up to 145,000 records may have been compromised. It took several months for Choicepoint to publicly report that they were tricked by nefarious characters who set up 50 companies get access to Choicepoint out of data, what else is going on at other info silos like Seisint that we don't know about?

Lt. Paul Denny of the [Los Angeles County] sheriff's department on the increase in the number of potential victims:

We know that there is a national number that is much larger than that. We've used the number 400,000, but we're speculating at this point.

More from the blog Emergent Chaos:

Well, first take a look at the business-to-business management services that ChoicePoint is into and the value of the private data derived from such "middleman B2B activity"! For example ChoicePoint manages drug testing services for airport personnel (e.g. SFO?) and acts as a third party administrator for many employer healthcare plans, each of which is a goldmine of data for building out its profile on your virtual self that it has in its massive national databases. ChoicePoint’s customer is usually another big business. The customer is rarely the individual whose data ChoicePoint uses in the process of providing such business management services, so ChoicePoint probably cares little as to what your, the profiled individual, concerns are regarding ChoicePoint’ use of your private life data. Of course it has to comply with certain new California privacy laws and the federal HIPAA Privacy Rule (since it might be a “business associate” under HIPAA to the employer health plans). But it might be able to get around those by simply removing the key 18 personally-identifying HIPAA data elements on you (first name, last name, telephone, etc.) and then picking up the other 150 or so “deidentified” data elements it has on you (amount in your bank, health condition, etc) from the particular B2B middleman management service and give the file of 150 data elements the same file identifier number as the file it has already got on you from other sources, including the “big three credit reporting agencies.” I suggest, however, it would be severely bending the law, if not breaking it, were it to take such an aggressive view of current California privacy laws and federal laws, such as HIPAA and GLBA, and, of course, it would be hugely controversial were it shown to be itself violating anti-identity theft laws!

Comments (0) + TrackBacks (0) | Category: Safety

SMS.ac spamming new members

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Posted by Dave Evans

I recently received an invitation from a friend to join the SMS.ac mobile phone text messaging service. My friend said he never knowingly invited me, and digging around I see that blogger Joi Ito is being potentially sued for calling the SMS "address book synchronization" feature spam after they contacted all the people in his hotmail address-book.

If you are going to introduce a viral component to your marketing initiatives, take the time to test it out and get feedback from on lots of people (novice and expert internet users alike) before rolling it out to customers. I receive roughly 15 emails per week from 4 or 5 dating sites, and that's just too much email. Giving people a compelling reason to visit a service is one thing, badgering with free trials and fake looking models week after week is another. It makes you look desperate and unprofessional. At some point, you lost me as a potential paying customer. Why not ask me why I keep deleting your emails instead of continuing to send them? Email is cheap and easy, but a successful marketing campaign usually isn't.

Comments (2) + TrackBacks (0) | Category: Marketing | Mobile

February 18, 2005

The Chinese Outpost launches multi-lingual service

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Posted by Dave Evans

TheChinese Outpost, one of the Web's leading sites for introducing Mandarin Chinese to the English-speaking world, and Meta4 Networks, provider of the world's only network of custom-branded multi-lingual online personals services, have announced the release of a custom-branded personals service for The Chinese Outpost Web site. The Chinese Outpost is one of the first U.S.-based sites to cooperate with Meta4 Networks to expand its Asia-based network of custom-branded multi-lingual online personals services.

The Meta4 Networks Personals system currently boasts more than 225,000 members and provides its service in English, Traditional Chinese, Simplified Chinese and Japanese, with work on support for Korean already underway. An instant messenger feature will be launched soon as well.

I believe this is a shared-database solution, much like SpringStreet or Relationship Exhange. The ability to communicate with local singles in your own language is a great differentiator.

Comments (0) + TrackBacks (0) | Category: Dating Site

February 17, 2005

Match's Happen magazine ain't happening

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Posted by Dave Evans

Match has launched an online magazine for subscribers.

Happen is a new online magazine that offers a frank, funny look at dating and relationships. We call it Happen because we want to make great relationships happen…and support you through the ups, downs and hairpin turns along the way. So think of this site as your sounding board and support system. It’s where you can go to find provocative viewpoints, intriguing conversations, and – perhaps most importantly – wise advice that works.

Try as I might, I was unable to identify a single provocative viewpoint or intriguing conversation. The copy is all over the place, the interviews are shall we say banal and the overall tone is very 20-something (read, lowest common denominator).

One useful part of the magazine I found was the Profile MakeOver. Evan Katz does a decent job on the first Profile MakeOver of the week Actually, it's more of a critique. (Side note: my company, ProfileDoctor, pitched the concept to Match a few months ago but it seems that everyone I dealt with was fired or reassigned. Oh well.) Anyway, keep up the good work Evan, you're the best thing Happen'ing right now.

Happen is free for the first month, then only available to Match subscribers.

Comments (1) + TrackBacks (0) | Category: Dating Site

February 16, 2005

Online Dating Version 9.0 - Neurodating

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Posted by Dave Evans

Magnetic Resonance Imaging has moved from the labs into social terrain. Brain Waves, a Corante blog, writes about neurodating. "It is foreseeable that functional images of the brain could be used to facilitate courtships by assessing personal compatibility." I've filled out more mind-numbing personality profiles than I care to admit, and I can't wait to put on paper underwear, lie down in a cool room bathed in blue lights and have my personality scanned, uploaded and matched through the Compata3000 augmented profiling system. What's 29 dimensions of compatibility when you can have 2.9 billion?

Comments (1) + TrackBacks (0) | Category: Technology

IAC posts 4Q loss

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Posted by Dave Evans

From Yahoo! News:

IAC/InterActiveCorp, an online travel and retailing company, swung to a net loss of $46 million in the fourth quarter as the company recorded charges to write down the value of two of its businesses. The New York-based company, which is run by the former entertainment mogul Barry Diller, earned $153 million in the same quarter a year ago. On a per-share basis, the net loss in the fourth quarter was equivalent to 7 cents versus the year-ago profits of 20 cents. Without the charges, the company, which owns Expedia, Home Shopping Network, Hotels.com and Match.com, had earnings of $250 million, up 10 percent from $228 million a year ago. Per-share earnings rose to 33 cents, up from 29 cents a year ago and beating analysts expectations of 27 cents, as reported by Thomson First Call. Two charges weighed down the company's results in the fourth quarter: a $185 million write-down of the value of its call center services business, which lost two key clients amid an increasingly competitive business climate; and a $33 million write-down in the value of a travel channel in the United Kingdom.

Word on the street is that Match is shedding additional executives. Some are voluntary departures, others are not.

Comments (0) + TrackBacks (0) | Category: Finance

The Knot on GreatBoyfriends

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Posted by Dave Evans

The Internet Stock Blog blogs The Knot's recent analyst call:

We syndicate our content in 70 newspapers nationwide. Our TV series… now reaches over 50 million U.S. homes… also available on Comcast... Augmenting our website's reach are our national and local magazines. We do not spend money advertising our brand or website. .. our target market and membership replenishes itself each year with a fresh audience without advertising or customer acquisition costs.

We acquired the assets of GreatBoyfriends… referral based e-dating services that gives singles access to pre-approved potential... Over the past few years, we witnessed brides on our message boards become matchmakers for their single friends. They were essentially referring their single friends to each other. We felt a referral-based on-line dating service where the referrals were coming from engaged women would be a refreshing and innovative take on an on-line dating service.

(Thanks, Dave!)

Comments (0) + TrackBacks (0) | Category: Finance

Identity thieves hit Choicepoint

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Posted by Dave Evans

From Reuters:

Alpharetta, Georgia-based ChoicePoint maintains personal profiles of nearly every U.S. consumer, which it sells to employers, landlords, marketing companies and about 35 U.S. government agencies. Choicepoint also provides the data for several identity verification companies looking to enter the online dating space.

In California, the only state that requires companies to disclose security breaches, ChoicePoint sent warning letters to 30,000 to 35,000 consumers advising them to check their credit report.

U.S. investigators notified the company of the breach in October, but ChoicePoint did not send out the consumer warnings until last week. The company says it has since tightened its criteria for access.

Comments (0) + TrackBacks (0) | Category: Legal | Safety

February 15, 2005

Assortative matching an maritial quality

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Posted by Dave Evans

The Journal of Personality and Social Psychology has published an paper titled "Assortive matching and maritial quality in newlyweds". If you are interested in the science of matchmaking, personality profile systems and testing, this is for you.(Thanks Fernando!)

Comments (1) + TrackBacks (0) | Category: Research

Yahoo falls in love with online dating

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Posted by Dave Evans

My co-bloggers at Corante have been covering some online dating news. The 212 blog, which covers New York City, has a piece on Yahoo's Valentine's Day promotion in Manhattan.

Comments (0) + TrackBacks (0) | Category: Marketing

Personality test reviews

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Posted by Dave Evans

San Jose Mercury News has done an unscientific review of several popular dating site personality tests:

We let four married couples try the tests at eHarmony, Yahoo Personals, Tickle and True. Each partner took the online personality tests designed to probe their psyches (fibbing a little to indicate they were single) and checked out whether the system matched them with their real mates. The results suggest that "science" isn't always the last word when it comes to true romance.

Comments (7) + TrackBacks (0) | Category: Dating Site | Technology

Matchmaking sites crash on Valentine's Day

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Posted by Dave Evans

From Haaretz.com:

Israel's biggest matchmaking sites collapsed Monday because of technical glitches possibly exacerbated by the heavy traffic.As of Monday night, neither JDate nor Cupidon were functioning. Nor were any of the other sites operated by Spark Networks. Spark Networks commented that the problem is technical, originating in its servers in the United States.

Another thing crashed on the news: Spark Networks' share price, which dived from 9 euros to 4 euros. But the company's reassurances helped, lifting its stock back toward 6.5-7 euros.

Comments (0) + TrackBacks (0) | Category: Dating Site

Spark Networks appoints VC to board

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Posted by Dave Evans

Spark Networks announced the appointment of Laura Lauder, a general partner at Lauder Partners, to its Board of Directors. Interesting that they focus on her philanthropic initiatives, which is not the real reason she was brought on board. Not by a long shot.

Comments (0) + TrackBacks (0) | Category: Finance

Quote of the day

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Posted by Dave Evans

Joe Cohen, chief operating officer for Match.com:

A lot of services said, 'Hey, put in your $25, pull the handle and get your partner, It's not that simple. People were turned off because expectations were raised so high, web sites could only under-deliver.

Comments (0) + TrackBacks (0) | Category: Uncategorized

February 14, 2005

Matchmaking with Janice Spindel

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Posted by Dave Evans

The NY Times Magazine ran a big article (reg req'd) about matchmakers, quoting Janis Spindel extensively. $750 for a 30-minute meeting, $20,000 initiation fees, $250,000 marriage bonuses, what a business model! More than 90 percent of her clients, she claims, settle on one of the first three matches. For the tiny sliver of humankind that can afford her, Janice delivers the goods. Update: more over at the Customer Intelligence blog.

Comments (1) + TrackBacks (0) | Category: Offline

Jupiter online dating report is out

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Posted by Dave Evans

The latest online dating report from Jupiter is out.

Comments (0) + TrackBacks (0) | Category: Blink › | Research

Mike Jones elected chairman of IDEA OASIS

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Posted by Dave Evans

From the ever-diligent Userplane PR machine:

Michael Jones, newly elected chairman of IDEA OASIS, the Internet Dating Executive Alliance/Online Association for Social Industry Standards (www.ideaoasis.org).  Comprised of such companies as Date.com, FriendFinder, Inc., Cupid.com, RelationshipExchange, Planet Out Partners and WebLogsInc., IDEA OASIS serves both the online dating and social networking industries.  Jones is president and co-founder of Userplane (www.userplane.com), a pioneer in providing enterprise social software for online communities

Congrats Mike!

Comments (0) + TrackBacks (0) | Category: Legal

8Minutedating partners with Club 555

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Posted by Dave Evans

Posting lots of news this morning and wiping off nasty pancake makeup from this morning's live interview on Canada's CBC News Morning Show.

Club 555 has partnered with 8minuteDating.com to offer in-person dating events in cities across the U.S.

Interesting tidbit from the release:

While online dating has surged in popularity to an estimated 40 million visitors during the past 12 months, fewer than 5% of those singles are actively meeting one another in person.

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SITRANews newsletter

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Posted by Dave Evans

Sitras has a new website and newsletter. Highlights of the first issue include the announcement of SITRACon III, April 11-13 in Palm Springs, CA, industry legislation updates, an iPod Shuffle giveaway.

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Comcast & HurryDate serve up video personals

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Posted by Dave Evans

On Valentine's Day, Comcast Corp. is launching a new video-on-demand service called Dating on Demand. Digital-cable subscribers who are seeking dates will be able to download videos of singles and upload their own videos. The free service is rolling out today in Philadelphia and Chicago, with Baltimore, Washington, Portland, Ore., and Denver being added in the spring.

If a viewer is interested in contacting someone featured on Dating On Demand, they will need to:

1) Write down the HurryDate ID of the person from the video profile
2) Go to www.hurrydate.com, register for the online service and create a HurryDate profile.
3) Find the single they are interested in contacting and send him/her an email to their HurryDate email account.

More info here.

This is a great idea. Think of the advertising revenue, cross-promotions and couch-potato aspect and you've got a potential winner, but only if they put some budget and decent marketing behind it.

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Quote of the day

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Posted by Dave Evans

Lorna Borenstein, vice president and general manager of Yahoo Personals, talking about Yahoo! Personals Premier:

We realized that with more people looking for a longer-term commitment, that's one of the areas our service had to get to and we had to do it quickly. The era of just being able to serve up faces and expecting to succeed in this industry is over.

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Match 50k/subs daily

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Posted by Dave Evans

Match is supposedly reporting 50,000 new registrations daily.

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Managing stale profiles

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Posted by Dave Evans

A flurry of emails this morning. The one from LavaLife caught my eye. It's the usual "free credits to contact people" pitch, but down at the bottom is what caught my eye.

LavaLife is giving people no longer interested in keeping their memberships an easy way to delete their profile and account. Other sites offer this service but I've never actually received an email which makes it so easy to remove all traces of your profile and account. Kudos to LavaLife for attempting to keep their membership database fresh.

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Online Dating for Carpoolers

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Posted by Dave Evans

Not exactly online dating but what a great idea. Reminds me of the European company who ties a 10-digit number to an email account and provides bumper stickers, so you can send an SMS to the hottie in the car in front of you while stuck in traffic. They also created a line to clothing with the ID number on it, although it looked similar jail ID.

From TIME.com:

NuRide, an online-carpooling service, promises to make carpooling easier and more fun. The company, which launched its site last year from an office in Herndon, Va., offers commuters in the Washington area not just a Web-based directory of potential carpoolers but also a way to arrange a trip online. They're also working on a more ambitious phone version of the service that would use global-positioning satellites to match riders with cars already on the road in their area.

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$13 billion for love

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Posted by Dave Evans

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From About.com:

Consumers are expected to spend $97.27 on Valentine's Day, down slightly from $99.24 last year. However, 61.8 percent of consumers plan to celebrate the holiday, up from 59.8 percent one year ago. In all, 2005 Valentine's Day spending is forecasted to reach $13.19 billion.

How did you Valentine's Day marketing effort work out? Did numbers go up or stay the same? How many sites did an affiliate deal with 1-800-flowers or similar service?

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February 11, 2005

Friday emails

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Posted by Dave Evans

I received the following two emails, only seconds apart this morning. One is unsolicited spam, the other is opt-in. Can you guess which is which?

"Find a Christian Valentine's" - WhereChristiansMeet
"AFF News: Singles, couples wanted for play!" - AdultFriendFinder

Have a great weekend, 17" of the fluffy stuff hit last night and I'm off to play in the powder.

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ODI Sponsorship, consulting and email list

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Posted by Dave Evans

Sponsorship: Did you know Online Dating Insider is read by top entrepreneurs, executives, funders and followers in the online dating industry? We're part of Corante, a network of thought leaders and industry insiders covering the social networking, dating and many other leading-edge industries. Click here to learn about sponsorship opportunities.

Consulting: We're working with many companies primarily looking to enter into, or offer existing services to, online dating companies. Email me to learn more about how we can help your company navigate the most active and exciting space in the internet today.

Newsletters: Stay on top of breaking news by adding your email address to our low volume email list (2-3 special alerts a month on average). You will also start receiving the weekly digest-style version containing the top stories of the week, special features and additional sponsorships.

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Spark Networks employment contracts

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Contracts Blog has a posting from August 12, 2004 which contains links to sample employment contracts for several Spark Networks executives. Historical context for those interested in these things.

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The increasing role of scientific matching

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LA City Beat has a good cover story on the science of matchmaking, the ethical questions and also does a pretty good job of taking it to eHarmony. It's thorough with many not-read-before details, highly recommended.

Bullet points:

PerfectMatch matched 250 singles on an episode of Dr. Phil. They clearly understand get how to reach their audience. I'm enthusiastic in the hopes that this type of marketing and promotion will be embraced by other companies.

Ethical questions: Do these sites have an ethical obligation to guarantee that their tests are proven effective?

A full two screen are dedicated to discussing eHarmony, it's Christian, anti-gay focus and links to Focus on the Family. I get lots of email from people pointing this out, perhaps it will force eHarmony to be more clear in their marketing about they types of people they want on their system. Certainly with all the hype behind the fundamentalist Christians, there won't be any shortage of members for eHarmony.

Marylyn Warren, the company’s senior vice president, is careful to say that eHarmony is meant for everybody. We do not discriminate in any way. That's not true and we all know it but that's what marketing is for. They'll spin this all day long if they have to until people walk away thinking eHarmony is all about lasting marriages.

PerfectMatch, True, and Yahoo! Personals all offer same-sex matching. And yet Dr. James Houran, chief psychologist of True, says his own research shows that gay couples are not seeking exactly the same things out of a relationship as straight couples.

It just so happens that heterosexual and homosexual couples … certainly agree on the recipe for compatibility, but they don’t agree on the relative amounts of those ingredients.

Houran is adamant that his test is the only truly scientific one on the net. True’s test measures 99 relationship factors to calculate an overall compatibility index score between two members, telling them the likelihood that they will get along. Angered by what he sees as his competitors’ lack of scientific discipline, he’s gone so far as to author an article in The North American Journal of Psychology detailing their failings.

Scroll down until you get to the major differences between the philosophies employed by PerfectMatch, True, and eHarmony. Interesting stuff.

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Friendster unaware of eHarmony issues

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Posted by Dave Evans

I thought this warranted a mention on it's own. From the LA CityBeat article:

Friendster.com, the online networking community, recently partnered with eHarmony, announcing, “Friendster proudly introduces eHarmony.com.” But the company was unaware that its business partner excluded gays and lesbians until informed by CityBeat. Though not a dating site, per se, Friendster allows its members to search for “men, women, or men and women” of the same or opposite sex for dating. “To be honest,” says Jim Scheinman, Friendster’s head of business development, “I have to call and talk to eHarmony about that, because you’re telling me this for the first time.

Unbelievable. The first big deal Friendster does and they don't even hit up Google for the color commentary. Two words, due diligence.

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February 10, 2005

Date.com give breakup tips

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Posted by Dave Evans

In a strange marketing twist, Date.com has issued a press release identifying gifts that if given would be the quickest way to end a relationship. Give a woman the Debbie Does Dallas DVD boxed set or a guy a bassinet. Huh? Of all the blue-sky thinking and slam-dunk marketing opportunities presented by Valentine's Day, why go for the lowest-common-denominator tone?

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New Bluetooth dating serivce

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Posted by Dave Evans

From Textually.org (thanks Mike!):

Proxidating is a totally new way for single people to meet up instantly. All you need to do is install Proxidating on your mobile phone, create your profile, enable Bluetooth and wait for your dream date to appear… Whenever you come within about 15m of a person with a matching profile your phone will alert you ! Only people with matching profiles will be linked via their phones. Proxidating automatically sends the text and image that you have defined to your potential date. In the same way, you will receive text and image from the matched partners phone… then its up to you !

It's going to take a while for people to get comfortable with being pinged by nearby singles. I can't wait to try these types of services. Imagine your profile flying through the air, searching for other compatible singles, 24 hours a day. The Bluetooth hackers are going to have a field day with this.

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True.com founder on 48 Hours

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Posted by Dave Evans

According to D Magazine, the CBS newsmagazine 48 Hours is running a story on the the 60-year mystery behind the death of True.com founder Herb Vest's father. The show is slated to run Saturday, February 12.

Googling around I found Herbvest.com which has a lot of information about the man, his life, and a link to a website called A Murder in Gainesville. I find it a bit strange that there is a Media Contact from VP at Ogilvy Public Relations Worldwide listed on the site.

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February 9, 2005

Best case for identity verification yet!

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Posted by Dave Evans

No, I do not make this stuff up. From BoingBoing:

Two Jordanians had a torrid online romance and, after several months, decided to get married. When they met F2F for the first time, they were shocked to discover that they were already husband and wife. The rekindled romance ended immediately after they discovered the truth.

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Lavalife financials

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Posted by Dave Evans

VenGrowth first invested in Lavalife in 1997, becoming the largest shareholder. Memberworks Incorporated (NASDAQ:MBRS) acquired Lavalife for $152.5 million. VenGrowth received $28.4 million for its stake in the company, recording a $13.3 million gain.

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Match launches testimonial site

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Posted by Dave Evans

Success.Match.com is a fully searchable site, allowing individuals to find stories by keyword or location. Couples who submit stories will have the ability to not only describe how they met and fell in love with their match, but also upload multiple photos, to bring their stories to life.

Smart idea to blend hook-up stories with information about the features and common user experiences using Match.com. Several pages talk about using Winks, expanding your search area and other helpful hints. They really should link these keywords back to help pages because I suspect most visitors will be new members who don't know how the site works.

My problem is that the site was seeded with copy written by the marketing department. Nobody talks like "there was a heightened instant physical attraction" or "We exchanged email for a couple of days and decided to meet for a screening." People would rather hear real-life stories in the storytellers own words, it makes it more realistic and drops your "I'm being marketed to" defenses.

The Search results are quirky, instead of photos each testimonial is identifited at ID #15368, ID #15374 and so on. This does not exactly give visitors the warm and fuzzy feeling customers must feel when visiting such a site.

Kristin Kelly, senior director of public relations for Match.com says:

We believe that Match.com has helped create more marriages, more families and more happiness than any other site.

According to the press release, approximately 200,000 people a year find the relationship they are searching for through Match.com. Based on my back of the envelope calculations, of 4,743 people people registered on WeddingChannel.com that Match had surveyed, 395 met online. Of those 395, 118 met on Match. The next most popular service was responsible for 59 love connections.

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February 8, 2005

Correction to MySpace financials

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Posted by Dave Evans

Mike Jones mentions that Intermix, the parent of MySpace, has posted corrections on it's 3rd quarter revenues. I'm too exhausted to regurgitate financials, take a look if you're so inclined.

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New dating show to debut

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Posted by Dave Evans

Last week I did my first screen test ever, for a pilot TV series about post-divorce daters. During the shoot I had a chance to speak with the producert, Roberto Mighty. Talk about a name made for television! Roberto would be interested in hearing from established companies (more general advertisers than online dating sites) who would be interested in advertising on the show. Think about being the initial advertiser on Queer Eye or Extreme MakeOver and you get the idea. If you have a budget for television and ads in the can, email me and I'll make sure Robert gets in touch with you.

"PossLTR" is an innovative new half-hour television show that follows mid-life men and women who find themselves on the dating scene again, due to divorce, demanding jobs or other romance-busters. The half-hour Pilot debuts Saturday, March 26 at 7:00 PM on WCVB-TV, Boston’s ABC affiliate.

In the Pilot broadcast of "PossLTR"-- filmed in locales throughout Greater Boston -- two divorced single parents go on a marathon, all-expenses paid blind date, with various stops around the city, but not before undergoing a complimentary pre-date makeover to give them added confidence.

Interspersed with video snippets of their date and their dialogue, the couples' friends, family and co-workers weigh in with opinions about how it's going. Will love ensue? What conflicts are likely to arise? What about the kids?

"PossLTR" is the brainchild of Roberto Mighty of Celestial Media, Inc., who created the concept based on his own dating dilemmas. Mighty is Executive Producer of a trio of highly rated, independent shows and series that have appeared on Boston network television since 1994.

LIVE POST-BROADCAST WEB FORUM: Viewers are invited to participate in an online forum immediately following the broadcast. See outtakes and extended sequences from the show. See excerpts from future episodes. Share opinions about the date/daters. Should they see each other again? Why or why not? Relationship experts, including dating mavens, family practice therapists and sex therapists will respond to individual questions about mid-life dating. All PossLTR venues (restaurants, salons, attractions) and advertisers will have web links.

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Spark Networks co-founder departs

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Posted by Dave Evans

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Alon Carmel, Spark Networks' co-founders and co-chairmen, has resigned his positions with the company. Mr. Carmel has agreed to continue to serve the company, as a consultant, and Joe Shapira, the company's co-chairman, will become chairman of the company's board of directors. Carmel has been with the company for 8 years, originally launching JDate, a cash cow of the network of sites which includes American Singles.

After leaving Spark Networks (then MatchNet) in March of 2004, Carmel was asked to come back six months later to help management right the wayward ship after the IPO was pulled. Undoubtedly he received a larger stake in the company, adding to his significant holdings. I'm sure he held their feet to the fire during the negotiations.

Carmel is off exploring "other entrepreneurial and philanthropic interests."

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EU takes dating to the streets

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Posted by Dave Evans

Paris-based Meetic.com is hosting Valentine's Eve street parties. The festivities will include DJs and speed-dating stands, where singles have only a few minutes to chat up a potential partner.

Predictable, online dating in Europe is taking off as expected, a few years behind the US, just like during the late 90's tech boom. There are several key differences between the markets which US dating need to understand before they can simply jump across the pond and set up shop. Match is doing well, and Meetic seems to be booming. Both stand to substantially increase revenue through mobile dating services once they figure out how to make the experience more appealing.

Call your broker, Meetic is going to IPO in six months.

The Paris BusinessWeek bureau manages to capture the essence of the EU dating market fairly well. Read more...

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Match launching member magazine

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Posted by Dave Evans

In an article highlighting the all-too-familiar slowdown of the online dating industry, Janet Page, a psychotherapist who teaches the Emory University night class "I Will Be Married in a Year," believes the industry has long taken its members for granted.

I don't think anyone sat back and thought, 'How can we best serve these people?' And it's kind of backfired, but they can get it back, because there are not many other places that serve this need.

Even the industry insiders admit they need to do a better job.

"We've been slack," said Kristin Kelly, senior director of public affairs for Match.com, who said the company has revamped its home page in recent months and plans to launch an online magazine for paying members.

Adding value to the base membership is a good idea however according to a few singles I spoke with, they all said they wanted to spend the least amount of time possible on dating sites. This sounds like Match getting distracted with another pet project instead of focusing on fixing the long list of what's wrong with their sites.

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Sprint launches two mobile dating services

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Posted by Dave Evans

In time for Valentine's Day, Sprint has launched two mobile data services for its PCS Vision customer base. SMS.ac allows users to flirt for 25 cents per text message and Match.com Mobile gives users the chance to browse potential mates for free, but actually contacting someone costs $4.99 a month.

Soon, Sprint will offer mobile access to LavaLife Mobile. Match Mobile is enticing new users by giving away a $2,500 cruise and five crystal-covered phones.

It's still very early in the mobile dating game, it will be interesting to see the adoption rate of these types of services. The pricing plans make my head spin. Here are all the prices peppered throughoutthe press release:

$0.25 per text message sent and received
$0.25 per message received
$.25 per text message received
$4.99 a month for unlimited usage
$0.79 per minute plus airtime
$0.50 per message
$4.99 per month
$.002 per kilobyte (quick, what's a kilobyte)

I enjoy playing around with my mobile phone, checking out mobile instant messengers, web browsing on the tiny screen, all the while fretting over how much it's all costing me. I'm a firm believer that location-based services and mobile communities based on sex, boredom and information retrieval will lead the revenue generation categories, especially in urban areas. At this point, the adoption rate for these types of services remains small and the novelty factor is high.

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February 7, 2005

Tickle V-day research

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Posted by Dave Evans

Just in time for Valentine's Day, online matchmaking service Tickle Inc. today released findings from its Valentine's Day Bedroom Behavior Study. The study reveals that 69 percent of respondents to Tickle's TrueMatch Personality Test have an exceptionally strong sex drive and 70 percent like to "get creative" in bed. 69% eh? That wasn't too obvious.

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Animal dating site PR reaches fever pitch

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Posted by Dave Evans

If I get another press release from a Pet-ster, Ham-ster or Date-my-fish style site copying Friendster I'm going to scream. This is a perfect example of where industry consolidation is good. We only need one (ok, a few) sites with lot's of categories for bird, dog, iguana, etc. I know from watching my friend and his dog cruising Central Park that the animal attraction thing works for a lot of people, but how many sites will survive off Alpo advertising dollars?

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iDate presentations

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Posted by Dave Evans

Most of the iDate presentations are available. If you would like me to provide a link to your presentation, email it to me with any special instructions.

Date.com - Download PDF
Trufina - Download PPT
Relationship Exchange - Download PPT
Userplane - Link to www
Soho Digital - Download PPT
Did-it.com - Download PPT
Boehm-Ritter - Download PPT

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New Sitras website

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Posted by Dave Evans

Sitras has a new website. Newsetters, iPod giveaway and something called SitraPoints are found on the new home page as well as links to regulatory information. The site is all in frames so it's impossible to link to specific pages, bummer.

I see that STRACon III in Palm Springs, April 11-13 has been announced. The first 100 registrations in February for SITRACon III are eligible for a 50% discount.

Pre-registration is $600.00 for the following types: Professional Membership, Company Membership, Corporate Membership, Platinum Membership. Non-Member is $1,200.00!

  

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Plentyoffish comments on comments

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Markus comments on readers commenting on his comments. More interesting than it sounds, really.

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Internet stock blog on Meir's iDate speech

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Posted by Dave Evans

The Internet Stock Blog writes about the dating industry, specifically Meir's speech at iDate. Basically it's a transcript of his speech, worth a read if you didn't catch it the first time around. Meir's as well as many other presentations, are here.

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SpringStreet is moving offices

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Posted by Dave Evans

SpringStreet Assistant Directory of Marketing, going by the nom de plume eighthblackbird blogs that SpringStreet is moving from their current Varick Street office in NYC to 419 Lafayette Street (reg req'd):

there's talk of abandoning our (hugely expensive and almost entirely empty) office altogether and just working remotely/gathering once a week. fingers crossed ...we'll be in cubicles (doubles), but i hear it's pretty andwell-heated... wishing i could close the door and keep the ssn madness at bay so that i can just get my damn work done...

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Patriots Superbowl champs again

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PatriotsmTRIPLE CROWN!!! Patriots outlast the Eagles, 24-21, to capture third Super Bowl title. It's officially a dynasty. Next up, can the Celtics rise above .500?

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Trustadate.com new background checks entrant

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Posted by Dave Evans

An article in the Southern Illinoisan about a company called Trustadate.com caught my eye. Jeremy Maloney and Brian Chapman are co-owners of My Background Instantly, a business designed specifically for pre-employment background checks for businesses. The article states the they have "landed four partnerships with dating service giants like eharmony.com, match.com, date.com and perfectmatch.com." I'm assuming that they are talking about advertising deals, can't imagine these sites have agreed to integrate their services, especially since Trustadate has been online for only a week.

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February 5, 2005

Take a test, go to Paris

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Posted by Dave Evans

Take a test, go to Paris: Take the Yahoo! Personality & Love Style test for free and they will enter you in a drawing to win a trip for two to Paris for a week and $2,000 spending money.

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Be a matchmaker at Yahoo!

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Posted by Dave Evans

When I finished posting my video greeting I saw a sidebar ad that says "Be a Matchmaker. Get dates for your friends and family! Don't keep the fun to yourself... Search for a friend". This links to Mymatches which has absolutely no follow-on information about how to share matches with your friends.

What was cool is that certain search criteria are recommended based on my personality test. Nice.

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Yahoo! video greetings

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Posted by Dave Evans

This has been around for a while and I ran across it while doing video greeting research. Yahoo! will enter you in a $1000 sweepstakes after you post a video greeting and fill out a survey.

I love the hints on what not to do on cam:

1. Don't take your clothes off.
2. Don't use obscene language.
3. Don't give out your full contact information.

The survey is utterly useless. Two questions about why you posted a video greeting, what your experience was (A breeze, ok, nervous, other. Huh?) and an essay about what you think about video greetings.

Who wrote these utterly useless questions? No value whatsoever to the marketing department. They could have spent more time crafting questions to gather additional insight from their leading edge members.

Note to Yahoo!: It would be good if you could tell who, and how many times, your video was viewed.

At the end of the survey is asks for my name, address and email. I'm logged in as a paying member, why don't they link your account info to this and save me the trouble of re-typing information they already have in their databases?

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More dating site software

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Posted by Dave Evans

ChristianLance.com is a safe site created to connect Christian Webmasters and Programmers. More dating site in a box software here.

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Research paper request

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Posted by Dave Evans

I received an email from a student looking for online dating research. Email me and I'll pass along any info you can provide.

I am interested in doing reasearch on online dating in the London area, specifically focusing on the role of the internet as a new media in this cultural/communication "phenomenon". Another interesting idea that I am looking into is how much people are looking towards their own culture when dating online as London is very international as I'm sure you know!  I am trying to review current and past research on this topic and was wondering if you could point me towards any helpful websites with research and/or case studies in this area?  I need to determine what has already been done in order to develop a unique question that I can research and write about.

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FastCompany talks with new Match CEO

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New Match.com CEO Jim Safka was brand manager for Molly McButter nonfat butter sprinkles out of B-school. Now he runs the second-largest online dating site on the planet. I wonder what his cholesterol is like? Living up to their name, FastCompany conducted an interview with Jim in 23 seconds.

The rest of the story is about other IAC business leaders. It's pretty amazing when you think about the synergy between all of their respective companies.

Here's a list of partner sites:

Citysearch, Evite, Hotels.com, HSN, Ticketmaster, ReserveAmerica, Hotwire, LendingTree, RealEstate.com, ZeroDegrees, Entertainment.com, Match.com, TripAdvisor, CondoSaver.com, ClassicVacations.com, liveDaily, ImprovementsCatalog.com, eLong.com.

Find a date on Match. Maybe through a party you attended when you receive an Evite. Have you seen the beginning of social networking features there? Get tickets for show at Ticketmaster or find a new restaurant on CitySearch. After things are going well for a few months, you go ahead and book airefare and hotel for a long weekend away and a hotel on Expedia and Hotels.com. Fast forward a few years, get married and buy your house through LendingTree.

IAC is rumored to be in high-level talks with pinebox.com to corner the final resting place market.

I could go on and on about all of the synergies between all of these brands, the potential is incredible. And yet Yahoo! continues to grow and take market share from Match because it's easier to drive traffic from a portal you own than that is also a great brand than it is to play connect-the-marketing-dots between disparate brands.

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February 4, 2005

Sex offender database as dating service

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Posted by Dave Evans

According to the San Jose Mercury News, California sex offenders have begun to set up trysts through the Megan's Law database. In a case of bizarre justice, one offender who received a request to meet from another equally disturbed individual actually told his parole officer about the request. The guilty party faces up to six months in county jail, a $1,000 fine or both.

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leather chaps, trademark infringement

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Posted by Dave Evans

How's that for an attention-getting title? Here we go with the copycats again. Taking a page from the Cowboydate playbook, we have harley-match.com. Similar tag line "FOR RIDERS AND THOSE THAT WANT TO RIDE!" I guess those are upper-case because you have to scream to be heard over the din of all that American iron. Just wait until Harley Davidson sends over a scary lawyer in black leather to kick some trademark infringement a$$.

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sign up for the newsletter

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Posted by Dave Evans

Newsletter signup: Stay on top of breaking news by adding your email address to our low volume email list (2-3 special alerts a month on average). You will also start receiving the weekly digest-style version containing the top stories of the week, special features and additional sponsorships (as soon as we work out the details which should be soon).

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Valentines Day marketing

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Posted by Dave Evans

Truevday I received another TRUE Valentine's Day marketing email. I don't usually comment on every ad I see but this one caused me to pause. Titillating to say the least. I would have expected them to take the high road with the tone of their ads instead of going for the lingerie model. I wonder if their advertising is targeted enough to deliver women some beefcake or if everyone receives the same image.

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eHarmony background

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Posted by Dave Evans

From a Bella Online:

...They had secured a few financial grants to help get them started and had lined up investors to help them afford the initial launch costs. The equipment and technology alone for eHarmony web site cost more than $3.1 million. They had no clients. When they first opened for business in August 2000, it cost more than $300,000 per month in overhead merely to keep the company going.

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February 3, 2005

Interview with SpringStreet Networks

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Posted by Dave Evans

Today I had the opportunity to spend some time on the phone with Barry Kallander, the CEO of SpringStreet Networks. In recent months the speculation surrounding the potential sale of the Nerve.com spinoff have resulted in quite a few erroneous rumors flying around and I asked Barry to clear the air.

Barry came to SpringStreet in November 2004 with extensive turnaround experience working with IT vendors such as Paceline Systems and StorageNetworks. In fact, much of the negative press SpringStreet received in November was due to Barry's justified cost-cutting measures, namely reducing staff from 22 down to 14 employees. Contrary to what you may have read, SpringStreet has 120 partners and adds a few more each month.

While they currently operate on cash flow, Barry made it clear that SpringStreet is looking to pair up with a strategic partner who most importantly understands their demographic, has advertising competency and the vision to take SpringStreet to the next level. That weeds out several potential suitors that might have a few million to make an acquisition, of which there are more than you would think.

Dating site vendors such as Relationship Exchange, AEWebworks and DatingREV have made getting into the dating market as easy as visiting a website and filling out a few forms and you're off to the races. Scaling hardware and databases is one thing. SpringStreet, on the other hand, has done a fantastic high-touch job building a solid network of partner sites, something that the site-in-a-box vendors have been unable to accomplish to date. This is no small feat when you take into consideration all the nuances of partner management.

SpringStreet offers their partners something most other dating networks are unable to deliver, traffic. SpringStreet does not show up in Comscore and Hitwise traffic rankings because the traffic shows up as personals.salon.com Roadrunner or love@aol.com. Many of their partners count the dating revenue as the number one source of revenue.

They recently landed Car Talk, one of my favorite shows on NPR as a partner.

Demographics for SpringStreet members are 21-34, sophisitcated and edgy, comfortable with technology and have lots of discretionary income. When dating sites and advertisers get past hitting their heads against the wall attempting to increase conversation rates and figure out how to sell stuff to singles like some of the alternative sites, SpringStreet members will appear more valuable than they might be perceived today.

Big advertising deal to be announced soon.

If a SpringStreet partner ditches for whatever reason, they are not orphaned but placed into the large database of singles and migrated to another url, so customers never feel like they are being hung out to dry if a partnership goes south.

I keep hearing that there is a company out there "right around the corner" who is going to eat SpringStreet's lunch and take over the aggregated database, media-focused partners market. Until a Premiere Singles gets it's act together, or eHarmony or Yahoo! does another out of the box deal with a major media network, SpringStreet is still alive and kicking. I've always told anyone who would listen that their profile is the best in the business. Simple, short, clever and entertaining. No personality matching of any kind. It's more of an introduction site than a dating site. Refreshing, really, after all the search/profile/matching science brouhaha going on lately.

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2001 EU online dating research

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Posted by Dave Evans

This report is for historical purposes only. MatchNet with a $17M market cap, $8 million in cash on hand. Match (TicketMaster!) has 3M members when it acquired oneandonly.com and Matchmaker had 45% growth numbers. A testatment to the speed this industry has expanded, and how quickly fortunes can change.

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Xbox- the next eHarmony?

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Posted by Dave Evans

According to this story from xbox.com two Xbox live gamers playing Tom Clancy's Ghost Recon have hooked up for more than a gaming session and now they have a baby together. An isolated incident, but it makes you wonder about the matchmaking capabilities of GameBoy's, personal Play Stations and other handheld game/video devices. An untapped market or a case of "if we're both playing this game 9 hours a day we might as well hook up?"

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SITRAS builds legislation coalition

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Posted by Dave Evans

As part of it's ongoing efforts to remain relevant to to dating industry, last week SITRAS held a conference call with several major online dating site executives. From what I've heard, the topic of the call was to enlist dating sites to, among other issues, put up money to pay for the services of Emily Hackett, whom some of you may recognize from the legislation track at SITRAConII in December. Hackett is the Executive Director of the Internet Alliance, which is a subsidiary of the Direct Marketing Association.

The Internet Alliance has gone on record as being against recent bills such as the now infamous Michigan bill which would have required criminal background checks on consumers using online dating services or would note that background checks had not been done.

Many industry executives agree that such a bill would offer consumers a false sense of security and unfairly discriminate against online businesses. They would prefer to retain the option of implementing such systems at their discretion.

Match.com does not conduct checks on its 14 million members, nor does it have any plans to, according to Joe Cohen, chief operating officer. Last May the company conducted an online survey of 1,500 members, and background checks ranked low in their concerns, he said.

I know for a fact that this does not jive with comments I've received about Yahoo! and Match actively pursuing ID verification services.

Marilyn Warren, senior vice president of eharmony.com, agrees. The California-based eharmony.com has 5.5 million members worldwide:

This is something that I know Herb Vest is very committed to, but I don't know that that's true for others in the industry," she said. "For those of us who have worldwide involvement, it would be a very localized kind of thing. I don't know that it would achieve the intended effect.

Yet another industry alliance is in the works and will be announce soon, stay tuned for more details.

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Online Dating Insider Boston dinner

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Posted by Dave Evans

Since iDate, a number of you have expressed interest in getting together informally to continue conversations started by the pool in Miami. Until I started attending conferences, I had no idea how many online and offline dating and social networking industry players are clustered within the 495 loop here in Boston. It's too cold to meet by a pool, so I've I have decided to throw the first of what I hope will become monthly Online Dating Insider dinners.

I have lined up a vendor to sponsor the food portion off the event. If your company would like to provide drinks, dessert, mugs, t-shirts, etc, let me know and we'll work something out.

The dinner will take place sometime in March in downtown Boston. If you would like to attend, send an email to devans@corante.com and I'll get to you with the details once we judge the size of the crowd.

Depending on the outcome, we might make this a roving event and visit a different city each month. Looking forward to seeing you in Boston or a city near you.

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Interesting note from Match. Word

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Posted by Dave Evans

Interesting note from Match. Word on the street is that they will implement an optional background check in the next 60-90 days

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Information privacy

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Posted by Dave Evans

HUMOR: Little flash movie that gives a good illustration of where things are going in regards to information privacy.

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February 2, 2005

Valentine's Day marketing efforts

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Posted by Dave Evans

Today I auditioned for a reality show about dating, did two interviews and answered a lot of canned questions for reporters gearing up for TV, radio and print articles about Valentine's Day. What is your marketing department doing to leverage 2/14? Have you created your custom affiliate banners? How about your regular ad banners? Is your copywriter putting together a special Valentine's Day newsletter? Date.com TRUE and Match have kicked off their annual Valentine's Day marketing push, but I'm not seeing much from other sites I expected would have taken advantage of this special day.

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Nielsen personals ranking week of Jan 9.

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Posted by Dave Evans

Center For Media Research has posted several charts, including Top Online Personals Destinations, at Home Week ending Jan. 9, 2005 US, and the corresponding demographic data. According to Alexa (which should marginally be trusted as a valid datasource), Myspace actually overtook Match for a while in the middle of December before dropping back. How did Tickl, MySpace and Thefacebook get in the list? And where is Plentyoffish? Just goes to show that traffic ranking is an exact science and several datapoints should be used to get a reasonable view of the leaderboard.

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Va. panel rejects e-dating background checks

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Posted by Dave Evans

Washington Post journo Robert MacMillan writes:

A Virginia General Assembly committee on Monday rejected a bill that would have required online dating companies to display prominent messages on their Web sites and e-mails stating whether they conduct criminal background checks on their users.

Under the proposal, online dating services would have been required to conduct background checks to determine whether users have been convicted of a felony. If a service chose not to conduct the checks, it would have been required to disclose that in at least 12-point type on its Web pages and e-mails.

The Virginia House of Delegates's Science and Technology Committee voted 9-4 against the bill. "For practical purposes, it's dead for the rest of the session," said sponsor Joe May (R-Loudoun).

So far, (Herb) Vest (founder of True.com) has persuaded legislators in several states to sponsor legislation to require sites to say whether they do background checks. The Michigan House of Representatives passed a bill last year, but it died later in the state Senate. A Texas state senator plans to introduce a similar bill before the end of the week, and similar measures are afoot in Ohio and Florida, according to lawmakers and aides involved in drafting the proposals.

Match.com, the nation's largest online dating service, opposes requiring criminal background and FBI checks, as does the Internet Alliance, a Washington, D.C.-based lobbying firm with a roster of large technology company clients such as Experian, Time Warner, SBC Communications and Comcast.

Kristin Kelly, Match.com's vice president of love:

Most of Match.com's 17 million users say that background checks are not a priority, I can assure you that if this is something consumers are interested in, we would have offered it. This is a solution in search of a problem.

Most of the dating industry is against mandatory background checks, although the offline dating companies are quick to point out the have been doing them for years.

The post-iDate Idea OASIS meeting resulted in some membership changes and hopefully a revitalized drive to develop a cohesive voice for the industry. Just a few months ago it was the IADW that was making waves by calling for a industry trade group to represent dating sites, and then SITRAS tried something similar. OASIS seems to have the most traction now, but if you look at their membership directory, many of the tier one sites are not represented. They can afford their own lawyers and lobbyists and don't see the need to join, yet.

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February 1, 2005

How tough is it to switch dating sites

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Posted by Dave Evans

First it was Apple with their Switch campaign. Great vignettes of former PC users who had made the switch over to Mac. Recently, my bank started their own switch campaign, complete with an 800 number for assistance. This got me thinking about the PerfectMatch vs. eHarmony battle underway (By the way, watch for True to join in, they really have to at this point to stay relevant.) I can imagine we will start to see some of the smaller niche sites offer a switch campaign to woo customers away from the large date-warehouses. The marketing copy practically writes itself and the customer feels warm and fuzzy about the attention being paid to them.

At ProfileDoctor we built a system which would take our customers' Match.com membername and automatically go out to Match and slurp down the profile for our editors to revise. The profile templates for most sites never change, so the structure of the data are pretty solid. At least until sites start using blogs as their profiles. What's keeping dating sites from doing the same? Obviously there are legal implications, but what if the customer emailed their profile to the competitor? Even a semi- automated switch option would be a cool option for anyone who could save their photos to their hard drive, re-upload them to the new site and paste their essay into a textbox. That's just about everyone as long as you have a non-geek write the instructions.

This post was written while listening to Keeping The Faith [Just A Touch Mix] from the album "The Works" by De La Soul.

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eHarmony tops Alexa science list

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Posted by Dave Evans

The Spotless Mind says that eHarmony ranks #1 on Alexa's science list. Sure enough, there it is, above NASA. Wonder how they got that ranking?

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